Kugasolan Anantharajah
Operations Coordinator @Bliss Stations
Signup · Get unlimited contacts
WORK HISTORY
Operations Coordinator @Bliss Stations
Toronto, ON, CA
Responsibilities-Engaged with clients through phone, email, and in-person consultations to understand their catering needs and preferences-Prepared detailed, customized quotes using Microsoft Excel, ensuring transparent pricing for ingredients, labor, and delivery services.Processed and tracked client orders with Microsoft Office tools, ensuring accurate records and timely updates on changes or special requests-Designed tailored dessert menus in collaboration with customers, aligning with event themes and budgetary requirements-Managed client communication via Microsoft Outlook, scheduling follow-ups, sending confirmations, and providing updates-Conducted cost analysis using Excel to calculate order margins, balancing affordability for clients with business profitability-Resolved customer concerns efficiently, maintaining trust and ensuring high satisfaction levels.Collected and analyzed feedback to identify and implement improvements in customer experience and service quality-Supported sales efforts by presenting optional add-ons and packages to enhance event offerings.Coordinated event logistics, confirming delivery schedules, setup preferences, and dietary accommodations.
EDUCATION
SATEC @ W.A PORTER
High School Diploma
Ted Rogers School of Management - Toronto Metropolitan University
Bachelor of Commerce - BCom, Business Technology Management
ABOUT KUGASOLAN ANANTHARAJAH
I’m a third-year Business Technology Management student at Toronto Metropolitan University with a strong foundation in data analytics, project management, and information systems. I\'m passionate about using emerging technologies to improve business processes and drive innovation: Currently seeking a co-op placement to apply my skills in business analysis, project coordination, or tech strategy. I\'m detail-oriented, collaborative, and eager to contribute to a dynamic team while growing professionally: Outside academics, I enjoy building computers and exploring both hardware and software. I also use tools like Adobe Photoshop and Illustrator to create digital art, blending creativity with technology: I would be delighted to get in touch and see how we can collaborate. Please do not hesitate to contact me through LinkedIn or by email at k••••••••@torontomu.ca. Maintaining connections on LinkedIn is an excellent means of exchanging insightful information and learning about one another\'s career trajectories. You can email me at any time with particular questions, or for more direct communication, you are welcome to contact me via email at any time.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.