Karthik S.

Program Director, Product Strategy and Management @ADP

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2021 — Present

Program Director, Product Strategy and Management @ADP

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Toronto, ON, CA

As the Program Director at ADP, I drive the product strategy for our HR services product, ADP HR Assist, in the SMB market, leveraging my expertise in product management and digital transformation. I synthesize data sets to provide strategic recommendations, monitor competitive and technology trends, and oversee partnership portfolios to foster growth. Additionally, I focus on enhancing the customer experience through customer journey mapping efforts.

EDUCATION

N/A

Cornell Johnson Graduate School of Management

Master of Business Administration - MBA

N/A

University of Toronto

Certificate, Risk Management

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Bangalore University

Bachelor’s Degree, Mechanical Engineering

N/A

Smith School of Business at Queen's University

Master of Business Administration - MBA

SKILLS

Software Project ManagementItilVendor ManagementProject PlanningBusiness IntelligenceIT Service ManagementAccount ManagementChange ManagementProgram ManagementBusiness ProcessProfessional MentoringProject ManagementTechnology ManagementProject DeliveryCross-Functional Team LeadershipSdlcSolution ArchitectureBusiness Process ImprovementIntegrationProject Portfolio ManagementRequirements AnalysisConflict ManagementAgile MethodologiesManagementQuality AssuranceCustomer RelationsProject Manager MentoringOutsourcingStrategic PlanningAgile Project ManagementTestingStrategyE-CommerceProfessional ServicesCustomer ServiceInformation TechnologyThought LeadershipPmoPmpPeople Development

ABOUT KARTHIK S.

Product and digital transformation executive with 20+ years of experience driving innovation, enhancing customer experience, and enabling global business growth. Proven leader in scaling revenue‑generating SaaS platforms, modernizing operations, and leading cross‑functional teams through complex change.I specialize in aligning product strategy, technology, and operations to deliver measurable business outcomes. My work spans HR technology, digital commerce, telecom, and enterprise platforms, with a strong focus on AI‑enabled products, go‑to‑market execution, and operational excellence.Key strengths include building and governing multi‑year product roadmaps, launching scalable digital solutions, accelerating time‑to‑value, and partnering with executive stakeholders to translate strategy into execution. I bring global experience across Canada, the U.S, and India, with a consistent track record of revenue growth, customer impact, and high‑performing teams.

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Karthik S. — Program Director, Product Strategy and Management at ADP in Toronto, ON, CA | Unifers