Kris Sullivan

AVP, Financial Center Manager Ii @Bank of America

6+ years of risk management experience in the financial services industry (12 direct reports)• Developed operational controls and inspection points to improve efficiency and mitigate areas of risk• Conducted regular testing of risk management framework design for operational effectiveness to pass FCCA audits• Led financial center to obtain 94.4% client satisfaction and willingness to recommend• Worked with direct reports to meet regulatory and compliance standards• Directed compliance training (financial crimes), ADA monthly audits, independent testing of cash controls, distribution, customer service, human resources, administration, and sales• Developed forecasts, financial objectives, and business process management