Sundararajan S.

About Sundararajan S.

2016 – Automation & XML MigrationAs a Technical Writer, designed and developed a JavaScript-based automation to convert Word content into XML with image references, enabling a major Wind Turbine customer to successfully migrate from Word-based documentation to XML-based structured authoring.2019 – Large‑Scale Rebranding AutomationAutomated a large-scale rebranding initiative using Adobe FrameMaker, supporting the rebranding of 800+ technical manuals. Achieved a 70% reduction in turnaround time and delivered cost savings exceeding USD 1.5 million for the client.2024 – XML Templates & Content Reuse StrategySupported a Wind Turbine customer by designing XML templates, defining content reuse strategies, enabling multi-channel publishing, and supporting implementation of a Content Management System (CMS) for scalable documentation delivery.Technical Writing Proposals & Team SetupAuthored award‑winning technical writing proposals across Oil & Gas, Renewable Energy, Consumer Electronics, and Automotive domains. Successfully set up delivery teams by hiring, mentoring, and managing technical writers, translating proposal wins into scalable execution.People & Capability Leadership (2016–Present)Over 10+ years, led and managed 40+ Technical Writers, overseeing delivery quality, productivity, and capability growth across multiple customer engagements.Current Role – Technical Writing Capability ManagerCurrently responsible for hiring, training, and deploying Technical Writers, Instructional Designers, Illustrators, and Content Developers across multiple projects. Drive cross‑skilling initiatives to enable teams to support multiple domains and projects.Pre‑Sales & RFP SupportActively support RFPs and proposals, including requirement analysis, solution design, effort estimation, budgeting, ramp‑up planning, and proposing automation‑led documentation solutions.Client EngagementSuccessfully managed multiple global clients for over a decade, building strong client relationships and delivering consistent value across long‑term technical documentation engagements.

Experience

1. Senior Manager Technical Publications Capability Technical Writing

   HCLTech

   Jan 2017 — Present · Bengaluru, IN

Skills

• Visio
• Dita
• Html Help
• Knowledge Management
• Software Project Management
• Requirements Gathering
• Photoshop
• Guides
• User Experience
• Captivate
• Indesign
• Usability Testing
• Sgml
• Framemaker
• Technical Communication
• Webworks
• Paintshop Pro
• Camtasia
• Javascript
• Functional Specifications
• Apis
• Agile Methodologies
• Content Writing
• Xmetal
• Online Help
• Snagit
• Adobe Acrobat
• Web Services
• Robohelp
• Xml
• Content Development
• Manuals
• Online Help Development
• Cms
• Webwork
• Technical Documentation
• Information Architecture
• Pre-Sales
• Single Sourcing
• Software Documentation