Katrina S. Lux

Digital Product Analyst @Banner Health

Phoenix, AZ, US
EMAILS
k••••••••@bannerhealth.com
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2021 — Present

Digital Product Analyst @Banner Health

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Mesa, AZ, US

Strategizes new and improved ways to promote the personalized patient and provider experience with digital therapeutics• Clarifies requirements and delivery expectations with clinical, operational, and business stakeholders. Supports initiation and execution of continuous improvement efforts in coordination with research and deployment teams to optimize digital extension and transformation of services.• Performs audits of key functions to ensure data and process integrity; initiates resolution of identified issues and monitors measures to ensure that improvements.• Acts as a resource to Banner on best practices for digital customer solutions. Keeps current on emerging digital technologies and digital adoption and engagement trends. Acts as the voice of the patient in the digital space• Demonstrates critical creative thinking as evidenced by high-value digital projects, products, and solutions• Possess strong communication, collaboration, and presentation skills, and the ability to maintain relationships with diverse internal and external stakeholders.

EDUCATION

2016 — 2019

University of Phoenix

Bachelor of Science - BS, Health/Health Care Administration/Management

2010 — 2012

University of Phoenix

Associate of Arts - AA, Health/Health Care Administration/Management

N/A

Chandler High School

Diploma of Education

2020 — 2021

ASU College of Health Solutions

Master of Science - MS, Health Care Delivery

ABOUT KATRINA S. LUX

At Banner Health, over a decade of healthcare experience—including four years as a Digital Product Analyst—drives efforts to enhance patient and provider experiences through digital therapeutics. By streamlining processes, collaborating with stakeholders, and ensuring data integrity, the team supports digital transformation and value-based care. With expertise in agile and business analysis, we deliver innovative solutions, leverage emerging technologies, and solve complex challenges to improve healthcare outcomes.

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