Katrina S. Lux
Digital Product Analyst @ Banner Health | Optimizing Digital Patient Experiences
- Role
- Digital Product Analyst at Banner Health
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Katrina S. Lux
At Banner Health, over a decade of healthcare experience—including four years as a Digital Product Analyst—drives efforts to enhance patient and provider experiences through digital therapeutics. By streamlining processes, collaborating with stakeholders, and ensuring data integrity, the team supports digital transformation and value-based care. With expertise in agile and business analysis, we deliver innovative solutions, leverage emerging technologies, and solve complex challenges to improve healthcare outcomes.
Experience
Digital Product Analyst
Jul 2021 — Present · Mesa, AZ, US
Strategizes new and improved ways to promote the personalized patient and provider experience with digital therapeutics• Clarifies requirements and delivery expectations with clinical, operational, and business stakeholders. Supports initiation and execution of continuous improvement efforts in coordination with research and deployment teams to optimize digital extension and transformation of services.• Performs audits of key functions to ensure data and process integrity; initiates resolution of identified issues and monitors measures to ensure that improvements.• Acts as a resource to Banner on best practices for digital customer solutions. Keeps current on emerging digital technologies and digital adoption and engagement trends. Acts as the voice of the patient in the digital space• Demonstrates critical creative thinking as evidenced by high-value digital projects, products, and solutions• Possess strong communication, collaboration, and presentation skills, and the ability to maintain relationships with diverse internal and external stakeholders.
Education
University of Phoenix
Bachelor of Science - BS, Health/Health Care Administration/Management
2016 — 2019
University of Phoenix
Associate of Arts - AA, Health/Health Care Administration/Management
2010 — 2012
Chandler High School
Diploma of Education
ASU College of Health Solutions
Master of Science - MS, Health Care Delivery
2020 — 2021
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