Kshitiz Seth
Senior Customer Care Executive @Fareportal
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WORK HISTORY
Senior Customer Care Executive @Fareportal
Delhi, IN
Assist international customers with queries related to new bookings and existing reservations using GDS tools (Amadeus and Sabre)- Provide chat and call-based support to resolve issues involving booking changes, cancellations, and general inquiries- Maintain detailed and accurate case documentation within internal systems- Ensure high levels of customer satisfaction by delivering timely and accurate support.
EDUCATION
Delhi University
Bachelor of Commerce - BCom, Business/Commerce, General
ABOUT KSHITIZ SETH
Customer service professional with 2+ years of experience in the travel and hospitality…
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