Kshitiz Seth
Customer Support Specialist ✈️ | 2+ Yrs in Travel Industry 🌍 | Booking & Reservations Expert 📞💬 | Detail-Oriented & Fast Learner ⚡
- Role
- Senior Customer Care Executive at Fareportal
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Kshitiz Seth
Customer service professional with 2+ years of experience in the travel and hospitality…
Experience
Senior Customer Care Executive
Apr 2024 — Present · Delhi, IN
Assist international customers with queries related to new bookings and existing reservations using GDS tools (Amadeus and Sabre)- Provide chat and call-based support to resolve issues involving booking changes, cancellations, and general inquiries- Maintain detailed and accurate case documentation within internal systems- Ensure high levels of customer satisfaction by delivering timely and accurate support.
Education
Delhi University
Bachelor of Commerce - BCom, Business/Commerce, General
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