Kshitiz Raaj

Business Analyst - Sales Programs @United Airlines

Gurugram, IN

Developed and deployed interactive Power BI dashboards aligned with commercial and operational KPIs, enabling business stakeholders across Sales, Finance, and Operations to make data-driven decisions.• Led end-to-end data analytics projects, including data extraction, data modeling, and visualization to support revenue management and performance optimization.• Partnered with cross-functional teams to gather and document BI requirements, identify data gaps, and deliver actionable insights aligned with strategic business objectives.• Designed and maintained self-service BI solutions, promoting scalable and automated reporting frameworks, ensuring long-term usability and stakeholder ownership.• Executed ad-hoc and exploratory analysis using statistical techniques and hypothesis testing to address key business questions in Commercial and Sales functions.• Spearheaded initiatives to improve reporting efficiency and process automation using cloud-based analytics tools and structured SQL data environments.• Trained and supported business users on BI tools, facilitating a data-literate culture and ensuring effective adoption of analytics solutions across departments.