Kshitij Singh
Lead - Customer Success @InPrime Finserv
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WORK HISTORY
Lead - Customer Success @InPrime Finserv
Bengaluru, IN
EDUCATION
Little Flower House Senior Secondary School
Commerce
Xavier Institute of Management(XIM Bhubaneswar)
Master of Business Administration - MBA
Jamia Millia Islamia
Bachelor of Commerce- Bcom(H), Business/Commerce, General
ABOUT KSHITIJ SINGH
XIMB and Jamia alumnus with 5 years of experience in developing best-in-class offerings for Retail in a fast-paced environment.Currently working as Lead - Customer Success, driving customer-centric strategies and enhancing experiences to maximize satisfaction and business impact.Previously worked with IndusInd Bank, focusing on building and delivering Cash Management solutions for seamless payments and collections, like Connected Banking, API Banking, UPI, Payment Gateway (PG), NACH, Virtual Accounts, and Digital Banking. Also served as Product Manager at Ujjivan Small Finance Bank for Current Accounts, Unsecured Overdrafts (OD), and Merchant Solutions such as POS and QR-based payments.Designed processes and policies for Merchant Acquisition, P2M QR, and Overdraft on Current Accounts, and developed products like BusiMoni OD, Collection Account, and Ujjivan Pay P2M QR.
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