Kshitij Khemani
Resolution Specialist
- Role
- Resolution Specialist at Amazon
- Location
- Bhopal, MP, IN
- LinkedIn followers
- 500 followers
About Kshitij Khemani
Currently working in Amazon responsible for handling customer complaints and resolving issues that can’t be handled at the frontline level. Working with customers to identify their concerns, determine the best course of action, and resolve any outstanding issues in a timely fashion to drive sustainability and quality metrics.
Experience
Resolution Specialist
Mar 2023 — Present · Madhya Pradesh, IN
Dynamic Andon Response Team: Responsible for Handling Associates in order to ensure the correct procedures and SOP’s are followed. Ensure the the metrics are been achieved by the team and to drive the customer centricity to the best of the capacities
Education
Govt arts and commerce College
Bachelor of Business Administration - BBA, Business Administration and Management, General
Sage University Bhopal
Master of Business Administration - MBA, Business Administration and Management, General
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