Kshitij Kamble
- Role
- Executive-it at ITC Infotech
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Kshitij Kamble
Skilled IT Professional with over several years of experience working in IT Operations…
Experience
Executive-it
Mar 2020 — Present
Hands on –support with Microsoft operating systems and desktop software\\\\nExtensive knowledge of Microsoft Windows Operating Systems and common end user applications such as Microsoft Office,\\\\nInternet Explorer, Adobe Acrobat\\\\nExperience supporting IT hardware including Dell desktop/laptop computers, laser printers, cellular/smartphones, tablet PC’s.\\\\nA basic understanding of LAN/WAN operations and its impact on the desktop environment\\\\nSetup, maintenance and day-to-day support of computer hardware and software, networks and telephone systems at branch office locations.\\\\nExcellent problem-solving/troubleshooting skills.\\\\nResponsible for reports like Storage Performance report, Permissions, Daily/Weekly/Monthly Snapshots.\\\\nTroubleshooting & Managing warehouse IT assets by remote or Visit.\\\\nResponsible for Operation Log Maintaining on daily basis.\\\\nAbility to diagnose and research the root cause of a reported issue to either resolve the problem or engage other support resources.\\\\nAbility to effectively prioritize time and manage multiple tasks simultaneously.\\\\nStrong focus on providing exceptional customer service to all levels of employees.\\\\nExperience working in a team-orientated environment.\\\\nMaintains other relevant computer peripheral devices such as Monitors, Printers, Video teleconferencing problems.\\\\nManaging & Troubleshooting Active directory, DNS, DHCP.\\\\nResponsible for Daily, Monthly, year-end backup/Restorations using EMC Networker backup utility.\\\\nResponsible for all IT Assets, which are lying in that branch, and vendors (About 500 IT assets)\\\\nMaintaining quarterly asset physical verification.\\\\nTaking active part in various IT security audits.\\\\nApplication Support: Lotus Notes email, Microsoft Office (includes troubleshooting and solving user problems).\\\\nHelpdesk (ITSM TOOL): logging and responding to calls.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
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