Shilpu Kataria
Consultant at Tata Consultancy Services
- Role
- Functional Sme - Genai Agentic Implementation at Tata Consultancy Services
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Shilpu Kataria
Rich multi-faceted on the job learnings in fields of Engineering and Management; across geographies; across industries like Banking, Automotive, Services, etc; a Practitioner of Rigor in Operations; hands-on exposure to new-age technologies like Robotic automation, AI/GenAI/Agentic and a passion for automobiles.I am a Production Engineer by training, done technical research in 3D printing - 1997 batchAfter my MBA in Marketing, I did Qualitative / Quantitative Market Research, Research based Strategic Consulting & Tactical training in India, Gulf & Levant regions from to 2008. In 2008, I joined Genpact, leading client deliveries for Advanced Analytics where my team got the Archimedes Award for best innovation, also implemented in client delivery.In 2010, I joined TCS as Delivery Manager managing a 250 FTE team in a large account. Since then, I have handled multiple roles including anchoring new offering development, stretegy execution and governance in Data & Analytics Practice. I have headed Global Analyst Relations for Data & Analytics Practice for over 3 years ensuring TCS positioning as a Leader in every Global Analyst ranking study that TCS participated in pertaining to Data & Analytics. Now working as SME, closely with clients in implementing new age technologies like GenAI, Agentic AI, etc.
Experience
Functional Sme - Genai Agentic Implementation
Sep 2025 — Present · Pune, IN
Lead - Implementation of Al/GenA!/Agentic Al using TCS proprietary no-code platform. Looking for quick wins in effort reduction, quality improvement to larger transformations in business model.
Education
Savitribai Phule Pune University
MBA, Marketing
1997 — 1999
Bharati Vidyapeeth
BE, Production
1993 — 1997
Skills
- Team Management
- Customer Satisfaction
- Vendor Management
- Problem Solving
- Process Improvement
- Market Research
- Business Process Improvement
- Analytics
- Business Strategy
- Business Development
- Customer Relationship Management (Crm)
- Customer Relations
- Outsourcing
- Marketing Research
- Management
- Change Management
- Crm
- Six Sigma
- Analysis
- Process Engineering
- Customer Service
- Business Analysis
- Consulting
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