Kshari Ellis
Seasonal Onsite Event Manager @Onecause, A Bonterra Company
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WORK HISTORY
Seasonal Onsite Event Manager @Onecause, A Bonterra Company
Charlotte, NC, US
Supervised fundraising events on site while ensuring the client is fully utilizing software to maximize event revenue. Managed OneCause technology including OneCause/BidPal proprietary software, laptops, tablets, credit card readers, and OneCause handheld devices. Responsible for ensuring overall client satisfaction by managing different communication channels and projects. • Facilitated software training to client’s staff, volunteers, and guests while ensuring all client auction/guest data is accurate. • Delivered excellent customer service to clients by phone, email, and chat while ensuring service levels were achieved within the first call resolution. • Tracked all client interactions and issues to ensure software and services were constantly improved.
EDUCATION
East Carolina University
Bachelor of Science, Health Service Management
North Rowan High School
High School Diploma, Allied Health
Strayer University
Master of Business Administration - MBA, Human Resources
SKILLS
ABOUT KSHARI ELLIS
Strategic HR Manager with experience in employee relations, policy development…
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