Kamran Shaikh
Director of User Research @Baton Simulations
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WORK HISTORY
Director of User Research @Baton Simulations
Montreal, QC, CA
Lead enterprise-wide user research and learning systems design for ERPsim and AI-enabled digital adoption platforms supporting global SAP training and transformation initiatives.Direct multidisciplinary teams of researchers, designers and developers to design, validate and scale simulation-based and performance-support ecosystems for enterprise clients.Architect research-driven learning and enablement frameworks integrating usability testing, cognitive task analysis and business process mapping to improve system adoption and workforce capability.Serve as product owner for digital adoption and remote instructor certification programs, enabling large-scale onboarding and certification of facilitators in SAP S/4HANA and Fiori environments.Translate learning science and systems-design principles into enterprise-ready solutions that align training strategy with organizational performance goals.Establish and maintain academic–industry research partnerships (including HEC Tech3Lab) to support continuous innovation and evidence-based product development.Advise executive stakeholders on change management, learning architecture and adoption strategy for complex technology implementations.
EDUCATION
Concordia University
Doctor of Philosophy (PhD), Educational Technology
SKILLS
ABOUT KAMRAN SHAIKH
Director-level learning and enablement leader with 15+ years of experience designing, researching and scaling complex learning and performance systems across higher education, healthcare, armed forces and enterprise environments. Specialized in simulation-based learning, AI-enabled user support and systems-based instructional design for large-scale digital and organizational transformation.Proven track record leading multidisciplinary teams in the development of serious games, ERP-based simulations and digital adoption solutions, including ERPsim and SAP enablement platforms. Expert in aligning learning architecture, user experience research and change management strategies to improve system adoption, workforce capability and organizational performance.Brings a rare combination of academic rigor, applied research expertise and executive-level delivery experience. Recognized for translating learning science and agile systems thinking into practical, scalable solutions that support sustained behavioral change and measurable business impact.
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