Ken G.
Dealer Relationship Manager-Santander Consumer USA-Serving Metro Phoenix Auto Dealerships
- Role
- Manager Dealer Relations at Santander Consumer Usa
- Location
- Scottsdale, AZ, US
- LinkedIn followers
- 500 followers
About Ken G.
A results-driven leader with a long track record of sales and management success in the…
Experience
Manager Dealer Relations
Jun 2016 — Present · Phoenix, AZ, US
Responsible for managing a territory, comprised of 75 franchised and franchised affiliated dealerships to achieve the desired product penetration of indirect auto finance retail installment and lease contracts, commercial fleet accounts and floor plan opportunities in-line with corporate objectives. Manage the preferred lending partnership Santander has established with Stellantis, Lotus and Mitsubishi franchise dealerships in the Metro Phoenix automotive market.• Awarded the \'2020 Circle of Excellence\' award.• Ranked #1 in the West Region in application volume, loan volume and market share in both 2017, 2018 & 2019.• Exceeded origination goal from 2016 through 2020. Delivered $249M in originations in 2021. • Delivered 100% JD Power survey participation from 2018 through 2021.Provide dealer ownership and management with consultation, training and reporting services in order to influence sales retention.• Performed successful lease training which resulted in 45% YoY increase in originations from 2019 to 2020.
Skills
- Time Management
- Profit
- Strategy
- Sales Presentations
- Salesforce.com
- Account Management
- Automotive
- Forecasting
- Cold Calling
- Banking
- Sales Operations
- Customer Retention
- Customer Service
- Credit Analysis
- Negotiation
- Market Analysis
- Pricing
- Sales
- Partnership Development
- Customer Satisfaction
- Training
- New Business Development
- Business Development
- Loan Origination
- Territory Planning
- Marketing Strategy
- Credit
- Business Planning
- Sales Management
- Coaching
- Retail
- B2b
- Relationship Management
- Finance
- Sales Process
- Management
- Team Building
- Crm
- Consultative Selling
- Interviewing
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