Ksenia Kuzmina
Senior Strategy | Operations Manager | Global Operations | Marketing | Contact Center | SaaS | B2B/B2C | Achieved 95% CSAT | Drove $1B+ revenue growth | KPIs/SLAs Building | AI-powered customer lifecycle optimization.
- Role
- Senior Manager, Financial Care at Smartsheet
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
Finance & AccountingView LinkedIn profile
About Ksenia Kuzmina
From Front Lines to Global Strategy: Scaling Teams, Systems & Culture I’m a…
Experience
Senior Manager, Financial Care
Apr 2023 — Present · US
Education
University of Washington
Post-Graduate Professional & Continuing Education
Chuvash State University
Master's degree in Journalism
Lomonosov Moscow State University (MSU)
Master's degree
Skills
- Travel Planning
- Sales Management
- Tourism
- Translation
- Hospitality
- Guest Service Management
- Property Management Systems
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