Ksenia Garret
Service Team Manager @Alegria Group Real Estate And Construction
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WORK HISTORY
Service Team Manager @Alegria Group Real Estate And Construction
Alicante, ES
Led the post-sales department of largest russian-speaking real estate agency in the region attending to clients needs in a timely manner, year to year profit increased by 100%-Managed a team of 4 people, representatives from other departments and external partners creating personalized benefits for each customer differentiating agency from competitors-Amplified and consolidated partnership network of the company researching the market, presenting the company to potential partners and working out mutually beneficial conditions resulting in 10 new partnership agreements-Implemented new services based on client requests by establishing strategy, road-mapping the process and bringing partners creating 5 additional revenue opportunities-Enhanced sales process by exploring social media like Instagram and YouTube, customer requests increased by 50%-Designed and developed databases with crucial client data streamlining post sales operations
EDUCATION
Boston College
Master's degree, Accounting
SKEMA Business School
Master of Science - MS, Project Management for Business Development
University of Michigan - Stephen M. Ross School of Business
Bachelor of Business Administration
ABOUT KSENIA GARRET
I manage complex B2B operations end-to-end: from client onboarding and cross-functional…
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