Kevin Caulfield
I help customers with new and better ways of doing business | Salesforce + CRM + Strategy + AI
- Role
- Director, Solution Consulting at Salesforce
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Kevin Caulfield
Strategic technology executive with 20+ years leading enterprise-scale digital transformation and AI-enabled innovation. I build and lead high-performing consulting teams that deliver measurable business outcomes through scalable cloud, CRM, and data-driven solutions.My career spans Salesforce, Capgemini, Oracle, and Schlumberger—advising Fortune 500 clients on how to align business strategy, technology architecture, and organizational execution. I specialize in bridging vision and delivery: from defining go-to-market models and value realization frameworks to embedding generative AI and automation across customer experience, sales, and service operations.Core Focus Areas:• Executive-level solution consulting and global delivery leadership• Salesforce multi-cloud and AI strategy (Einstein GPT, Prompt Studio, AI Gateway)• Digital transformation, customer engagement, and enterprise modernization• Go-to-market strategy, professional services growth, and P&L accountability• Data-driven decisioning, automation, and operational excellence
Experience
Director, Solution Consulting
Aug 2022 — Present · Atlanta, GA, US
Lead a global team delivering Salesforce and AI-powered transformation programs for enterprise clients. Partner with C-suite leaders to define strategy, architecture, and value realization across multiple industries.• Drive alignment between pre-sales and delivery for multimillion-dollar engagements.• Integrate generative AI (Einstein GPT, Prompt Studio, AI Gateway) into customer experience solutions.• Champion innovation, delivery excellence, and global consulting team development.
Education
Clemson University
Bachelor's degree
Skills
- Customer Relationship Management (Crm)
- Strategy
- E-Commerce
- Requirements Gathering
- Salesforce.com
- IT Service Management
- Program Management
- Professional Services
- Business Requirements
- Oracle
- Software Development Life Cycle (Sdlc)
- Business Process
- Saas
- Offshoring
- Siebel
- Software Development
- Scrum
- Consulting
- Rup
- IT Governance
- Salesforce.com Implementation
- Software Implementation
- Portals
- Scrum Master
- Solution Selling
- Eai
- Enterprise Software
- Salesforce.com Certified Administrator
- Enterprise Architecture
- Agile Methodologies
- Business Analytics
- Software Project Management
- Crm
- Itil
- Sdlc
- Project Management
- Solution Architecture
- Pmo
- Pmp
- Governance
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