Krystle M. Coleman

About Krystle M. Coleman

Krystle Coleman is a dynamic and accomplished hospitality and operations leader with over 17 years of experience spanning property operations, project and program management, event planning, training, and customer service. With a reputation for driving transformative initiatives, building high-performing teams, and improving organizational efficiencies, Krystle brings a strategic vision and operational expertise to every role.A proud alumna of Purdue University, Krystle has held senior leadership roles at The Scion Group, where she scaled her department by over 275% and co-produced the company’s annual leadership summit for 400+ attendees. Her career has been defined by her ability to lead with accountability and empathy, foster cross-functional collaboration, and implement solutions that elevate team performance, increase efficiencies, and improve the resident (customer) experience.Committed to people and culture, Krystle is passionate about empowering teams, refining processes, and creating inclusive environments where individuals can thrive. She is also the co-founder of Scion’s Employee Empowerment Committee. Exhibit a commitment to innovation in receiving Scion’s annual \"Always Innovate\" award in 2021. Passionate about team member engagement, inclusivity, learning, and development, resulting in the co-founding of Employee Empowerment Committee. Consistently planning and producing the organization\'s annual leadership summit from 2020 to 2024. Co-founded the COVID-19 task force in 2020, creating a COVID-19 response guide and operational plan, and coordinated protocols with HR Operations.

Experience

1. Managing Director of Operations

   Cushman & Wakefield

   Aug 2025 — Present · New York, NY, US

Education

• Purdue University

  Bachelor of Science - BS, Selling and Sales Management

Skills

• Inventory Management
• Accounting
• Budgeting
• Leadership
• Microsoft Office
• Sales
• Leases
• Lease Administration
• Property Management
• Budgets
• Student Housing
• Management
• Team Building
• Customer Service
• Payroll
• Powerpoint
• Microsoft Excel
• Accounts Receivable
• Apartments