Krystel Boland
Head of Design @RM plc
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WORK HISTORY
Head of Design @RM plc
Oxford, GB
Responsibilities:• Develop and lead the design strategy across the portfolio of products and services that deliver digital assessment solutions for a global customer base.• Build and lead the global team of product and service designers, mentoring and supporting them in their career journey. The design team is spread across the UK and Australia, with additional design efforts in India. • Lead the design work across innovation projects and portfolio products.• Embed and advocate for user-centricity in the modernisation of company culture and processes.
EDUCATION
Australian Institute of Company Directors
Company Directors Course
North Sydney Girls High School
Higher School Certificate
University of Sydney
Bachelor of Medical Science, Medical Science
General Assembly
User Experience Design Immersive
SKILLS
ABOUT KRYSTEL BOLAND
I am a passionate experience designer who enjoys solving difficult problems by creating experiences that are elegant and meaningful for users. I have a strong skill set across the full spectrum of UX design activities – strategy, user research, co-design, ideation, rapid prototyping, implementation, testing - and am interested in an end-to-end role within a fast-paced, collaborative team.Key Strengths:• Analysing research insights from real-world contexts.• Synthesising findings into meaningful themes and problem statements to provide a strong framework for design.• Facilitating co-design activities, brainstorming sessions and workshops.• Applying my broader skillset to design challenges, including stakeholder and project management, technical writing, and communications.
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