Krystal Sinnott
Program Manager @Bank of America
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WORK HISTORY
Program Manager @Bank of America
Charlotte, NC, US
Currently leading the program to implement an internal tool which will introduce automation to numerous company-wide efforts. The program encompasses numerous programs and projects including the development and implementation of the application, the development of the operational documentation and playbooks, as well as the socialization to incorporate the tool globally- Currently manage the relationship between internal teams to ensure the on-time completion of the company-wide refresh program within scope. Regularly meet with stakeholders, provide status reports, and analyze data for project teams- Managed a $1M project effort for the replacement of monitors within various office locations throughout the country. Ran regular solution and planning sessions with cross-functional teams, managed and mitigated risk, and developed and maintained project documentation and status reports.
EDUCATION
University of North Carolina at Charlotte
Computer Science
Dale Carnegie Training
How to Win Friends and Influence People
ABOUT KRYSTAL SINNOTT
A highly self-motivated professional with a diligent work ethic, experienced in delivering complex projects on time and within scope. Demonstrated expertise in the Project Lifecycle, paired with exceptional communication and interpersonal skills. Possessing extensive experience in developing and executing project plans and leading cross-functional teams. Over ten years of experience in customer service, operations and leadership. Certified in ITIL v3, Lean Six Sigma, and CompTIA IT Fundamentals.
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