Krystal H.

Systems Analyst Ii - Ser Coordinator @Texas Children's Hospital

Houston, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2023 — Present

Systems Analyst Ii - Ser Coordinator @Texas Children's Hospital

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Houston, TX, US

Serve as Technical Solutions expert for the SER team• Train and support systems analysts• Schedule and facilitate test plans for software, network, and integration• Manage team project list• Analyze system problems and propose modifications• Coordinate implementation and upgrades of complex systems• Support system installation throughout the implementation cycle• Review Nova notes for training and build tasks• Perform Smoke Testing for Hyperdrive• Represent the SER team at all Epic Migration Change Control Meetings• Conduct weekly audits for the SER and Tapestry teams• Act as Subject Matter Expert (SME) and maintain Knowledge Articles for IS Centralized SER Team• Configure Provider On The Fly (POTF) reporting• Resolve Results Routing Errors In Basket with nursing management

EDUCATION

N/A

University of Houston-Downtown

Bachelor of Business Administration - BBA, Management Information Systems, General

2018

San Jacinto College

Associate of Arts - AA, Business Administration, Management and Operations

2010 — 2011

San Jacinto College

Cosmetology/Cosmetologist, General

SKILLS

HealthcareTrainingTelephone SkillsOutlookEmrTime ManagementCustomer ServiceMicrosoft OfficeAccessData EntryMicrosoft WordTeam LeadershipSocial MediaPowerpointMicrosoft Excel

ABOUT KRYSTAL H.

Epic Analyst specializing in SER, with a certification in Cadence, and proficiency in Prelude and Grand Central.

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Krystal H. — Systems Analyst Ii - Ser Coordinator at Texas Children's Hospital in Houston, TX, US | Unifers