Krystal Wilson
Senior Benefit Advisor @OneDigital
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WORK HISTORY
Senior Benefit Advisor @OneDigital
Chicago, IL, US
Guided clients through health insurance plan selection and enrollment, ensuring process accuracy and consistently meeting performance goals. Rapidly became a subject matter expert, streamlining client communication and contributing to operational efficiency. Provided actionable feedback on process improvements while building strong client relationships, enhancing satisfaction and loyalty.
EDUCATION
Northern Illinois University
Bachelor's degree, Engineering/Industrial Management
SKILLS
ABOUT KRYSTAL WILSON
Industrial Engineer experience with a demonstrated history of working in the packaging and containers industry. Strong operations professional skilled in continuous improvement, inventory control, Systems applications products (SAP), Strategic Planning, SolidWorks, Workplace Safety, Microsoft Excel, Customer Service, and Microsoft Office.
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