Krystal Knight

About Krystal Knight

As a previous Global HR Leader for Worldwide Customer Service Corporate Operations at Amazon, I have supported mission-critical organizations of employees across 24+ countries dedicated to creating the most trustworthy shopping experience possible. I partnered with business, corporate, and operations leaders who work tirelessly to protect Amazon and our customers, maintaining the highest standards for every product on our platform.Currently, I serve as a strategic business partner who leads human resources operations for clinical and medical staff within Amazon Health Services- One Medical organization. This role combines deep HR expertise with specialized knowledge of healthcare regulations, medical credentialing, and clinical workforce dynamics to attract, develop, and retain top medical talent including physicians, nurse practitioners, and allied health professionals. The Healthcare HR leader partners closely with medical leadership and executives to design and implement comprehensive talent strategies, ensure regulatory compliance with healthcare-specific requirements, manage complex employee relations matters unique to clinical settings, and foster a culture of excellence while addressing critical challenges such as clinician burnout, workforce shortages, and the evolving landscape of value-based care. This position requires balancing strategic workforce planning with hands-on problem-solving, translating organizational goals into actionable HR initiatives, and serving as a trusted advisor who understands both the business imperatives of healthcare delivery and the unique needs of medical professionals dedicated to patient care.I\'m privileged to lead HR strategy for this world-class, geographically diverse team as we continue expanding into new markets. My focus is on building organizational capability, developing exceptional leaders, and fostering an inclusive culture that enables our talented workforce to deliver on our customer safety mission every day.Passionate about strategic talent management, leadership development, and creating environments where people thrive while driving business impact

Experience

1. Sr HR Leader - Healthcare One Medical

   Amazon

   Jan 2026 — Present · Seattle, WA, US

   Serve as a strategic business partner who leads human resources operations for clinical and medical staff within Amazon Health services- One Medical organization. This role combines deep HR expertise with specialized knowledge of healthcare regulations, medical credentialing, and clinical workforce dynamics to attract, develop, and retain top medical talent including physicians, nurse practitioners, and allied health professionals. The Healthcare HR leader partners closely with medical leadership and executives to design and implement comprehensive talent strategies, ensure regulatory compliance with healthcare-specific requirements, manage complex employee relations matters unique to clinical settings, and foster a culture of excellence while addressing critical challenges such as clinician burnout, workforce shortages, and the evolving landscape of value-based care. This position requires balancing strategic workforce planning with hands-on problem-solving, translating organizational goals into actionable HR initiatives, and serving as a trusted advisor who understands both the business imperatives of healthcare delivery and the unique needs of medical professionals dedicated to patient care.

Education

• Western Washington University

  Bachelor's degree, Biochemistry