Krystal Jackson-Lennon
Manager - Technology Strategy -sre Sro- Performance Engineering @TELUS
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WORK HISTORY
Manager - Technology Strategy -sre Sro- Performance Engineering @TELUS
Led a team of SREs and Performance Engineers at TELUS, implementing cutting-edge monitoring frameworks to reduce incident response times.• Developed strategies for system scalability and reliability, driving continuous improvement in deployment efficiencies.• Passionate about fostering a culture of continuous learning and innovation in the tech community.• Introduced the concept and adopted practice of gamedays
EDUCATION
Pope John Paul II
OSSD, High School/Secondary Diplomas and Certificates
George Brown Polytechnic
Yes, Architectural Technology
ABOUT KRYSTAL JACKSON-LENNON
Results-driven Manager of Performance Strategy with over a decade of expertise in Site Reliability Engineering. Spearheading the development and implementation of robust, efficient systems through:• Advanced performance engineering techniques • Cutting-edge monitoring and alerting frameworks • Infrastructure as Code practices • Continuous improvement initiativesLeading cross-functional teams to enhance system reliability and drive technological advancements. Leveraging Agile methodologies and business analysis to deliver scalable, high-performance solutions that bolster system availability and overall operational efficiency.Committed to fostering innovation and excellence in technology strategy, ensuring organizations remain at the forefront of reliable and resilient digital infrastructure.
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