Krystal Blackwell

Web Marketing Expert @Krystal Designs

Derby, GB

Transformed Fountain Solicitors from a single-office firm into a five-location practice with EnquiryOS™ — generating 60+ qualified enquiries per month.Our client was struggling with: • Their website acted like a brochure, not an enquiry engine• They relied too heavily on referrals for new clients• They were invisible in competitive local searches• Marketing was scattered, time-consuming, and inconsistentAs a result, they had: • Unpredictable monthly revenue• No reliable way to plan growth• Missed opportunities with potential clients• Limited ability to scale beyond one officeOver 90 days, we installed the EnquiryOS™:• 5–15+ qualified enquiries per month (predictable pipeline)• Automated lead-generation + nurture sequences (no enquiry slips through)• Strategic content & messaging that converts visitors into consultations• Transparent ROI dashboard with full tracking (no guesswork, no hidden metrics)Similar results achieved for: • Fountain Solicitors → From invisible online to 60+ monthly enquiries. Expanded from 1 office to 5 locations with over 30 staff nationwide.• Onyx Solicitors → Achieved 300% increase in qualified enquiries. Their Google Ads campaigns performed so well they had to pause them because they couldn’t keep up with demand.• Legacy Wills → Installed a fully automated client acquisition system, freeing them from over-reliance on referrals.• 50+ professional firms across the UK → Using EnquiryOS™ to end feast-or-famine cycles and secure predictable monthly enquiries.Key Responsibilities: • Built and scaled the EnquiryOS™ system (Strategy, Engine, Redesign, Accelerator)• Designed the three-pillar growth approach → Website, Traffic, Automated Follow-Up• Implemented guaranteed enquiry offers → 5–15 qualified enquiries in 90 days or we keep working for free• Managed strategic growth partnerships with law firms and professional-service firms• Drove innovation in legal + professional services marketing (ROI-first)

Mapúa University

Bachelor of Science (BS), Information Technology