Krystal Ayala

Major CSM at Uniti Group

Role
Major Customer Success Manager at Uniti Group Inc.
Location
Westfield, MA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Krystal Ayala

I am a hard working Telecom/Managed Service Professional who thoroughly enjoys working in…

Experience

  1. Major Customer Success Manager

    Uniti Group Inc.

    Aug 2025 — Present

Education

  • Porter and Chester Institute

    Administrative Professional Degree

    1997 — 1998

  • Holyoke High School

    High School Diploma

    1992 — 1996

Skills

  • Co-Location
  • Pbx
  • Sip Trunking
  • Sales Operations
  • Customer Retention
  • Customer Service
  • Crm
  • Wan
  • Ip Pbx
  • Telephony
  • Sip
  • Telecommunications
  • Mpls
  • Managed Services
  • Troubleshooting
  • Invoicing
  • Ip
  • Solution Selling
  • Problem Solving
  • Voice Over Ip (Voip)
  • Hosted Voice
  • Powerpoint
  • Vendor Management
  • Multiprotocol Label Switching (Mpls)
  • Sales Support
  • Frame Relay
  • Voip
  • Dsl
  • Strategic Planning
  • Internet Protocol (Ip)
  • Account Management
  • Wide Area Network (Wan)
  • Customer Relations
  • Customer Satisfaction
  • Customer Relationship Management (Crm)
  • Billing
  • Vendor Relations
  • Hosted Services
  • Vpn
  • Ethernet

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Krystal Ayala — Major Customer Success Manager at Uniti Group Inc. in Westfield, MA, US | Unifers