Kimberly Smith

About Kimberly Smith

Talent acquisition and HR professional experienced in full‑cycle and high‑volume…

Experience

1. Placement Consultant (Recruiter)

   Working Solutions

   Jul 2022 — Present

   High-volume recruiter utilizing advanced ATS reporting to efficiently screen thousands of applications and quickly assess qualifications. Conduct interviews and lead program overviews to best place independent contractors into a variety of customer service, sales and/or technical support call center roles across travel, healthcare, senior care, pet, automotive and other industries. Successfully meet/exceed recruiting metrics from client requests placing over 800 contractors in 2023 and reducing attrition by 10% year-to-date. Utilize Salesforce CRM, Power BI, ATS and other assessment/AI tools to analyze and effectively leverage data in selection decisions. Lead Recruiter for multiple client programs taking charge of recruitment processes and reporting changes to the team. Aid in project initiatives and suggest process improvements impacting the Virtual Talent Management team.

Education

• Upper Iowa University

  Bachelor of Science (BS)

• Des Moines Area Community College

  Associate’s Degree

• Urbandale High School

  High School Diploma

Skills

• Sharepoint
• Training
• Interviewing
• Social Media
• Human Resources
• Resume Writing
• Data Analysis
• Onboarding
• Job Fairs
• Administrative Assistance
• Multi-Line Phone
• Budget Management
• Municipal Services
• Higher Education
• New Hire Orientations
• Hiring
• Datatel
• Ellucian
• Office Administration
• Equal Employment Opportunity (Eeo)
• Collections Management
• Typing
• Recruiting
• Performance Management
• Financial Services
• Employee Training
• Neogov
• Leadership
• K-12 Education
• Applicant Tracking Systems
• Microsoft Office
• Reporting
• Customer Service
• Edjoin