Kruti Shah
Senior Vice President @Citi
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WORK HISTORY
Senior Vice President @Citi
EDUCATION
Veer Narmad South Gujarat University, Surat
Bachelor's degree, Computer Engineering
SKILLS
ABOUT KRUTI SHAH
Experience in Business Analysis and Project Management and Information Technology. Proficient in requirement gathering, solution design, documentation and User Acceptance Testing. Proactive professional with ability to work in fast paced, cross functional and regulatory environments. Detail oriented with strong organizational and problem solving skills. Team player with excellent written and verbal communication skills. Certified Project Management Professional and Certified Scrum Master and result-driven professional with experience in Leading Scrums, Analysis and Project coordination in an Agile/ Waterfall / Hybrid environment. Quality-focused, team player with knowledge and experience in enhancing productivity, optimizing workflow and strengthening communication. Well Versed with Project Initiation, Execution, Monitoring and Retrospection and Root cause analysis. Strong Networking; managed & delivered solutions across multi-site locations, diverse cultural teams; managed stakeholders, liaised effectively amongst cross-functional teams in global locations. Managed Escalation management ensuring that team meets the SLAs, TAT (turnaround time) and productivity.
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