Krutika R.

Sales and Marketing Specialist @Vastu Housing Finance Corporation Ltd.

Mumbai, IN

Lead Generation for Respective Branches. • Alternate Channels & Partner Code Generate for Channels. • Handling PAN India Customer Data for business generation. • Guiding resources across PAN India for appropriate closures. • Serve customers by providing product/service information and resolving product/service problems. • Attract potential customers by answering product/service questions and suggesting information about other products and services. • Maintain customer records by updating necessary/mandatory information. • Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, and select / explain/coordinating with the respective department for the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. • Recommend potential products or services to management by collecting customer information and analyzing customer needs. • Prepare reports by collecting and analyzing customer information. • Contribute to team effort by accomplishing related results as needed.