Kruti Pandya
Workforce Specialist @Municipal Property Assessment Corporation
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WORK HISTORY
Workforce Specialist @Municipal Property Assessment Corporation
ON, CA
EDUCATION
The Maharaja Sayajirao University of Baroda
Master of Science , Geology
SKILLS
ABOUT KRUTI PANDYA
Professional Workforce Specialist with comprehensive experience in planning, managing and implementing variety of workforce management assignments. Has successfully managed workforce in contact centres with multiple sites and over 500 agents. Experience includes creating forecast and schedules with single point of contact, real time analysis and telecommunication support team management. Detail oriented and well-versed in Nice IEX, InContact, Verint, Genesys CCMS and Microsoft office.
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