Kruthik Ramesh
Senior Process Executive at Cognizant
- Role
- Senior Process Executive at Cognizant
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Kruthik Ramesh
Customer Relations professional currently working as a Spec Customer Relations associate…
Experience
Senior Process Executive
Jul 2022 — Present · Bengaluru South, IN
As a Senior Process Associate, I was responsible for- Analyzing and improving business processes to increase efficiency and productivity- Developing and implementing process enhancements to drive quality and customer satisfaction- Collaborating with cross-functional teams to identify and prioritize process improvement opportunities- Conducting data analysis and providing insights to inform business decisions- Developing and maintaining process documentation and training materials*Key Achievements*- Improved quality efficiency by 30% through process enhancements- Reduced errors by 25% through implementation of quality control measures- Collaborated with the team to achieve 95 % of productivity
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