Krupa Mehta

About Krupa Mehta

Quality Engineering, Assurance, and Technical Program Manager with 18+ years leading…

Experience

1. Technical Program Manager Qa Leader Architect

   SanMar

   Apr 2019 — Present · Seattle, WA, US

   a) Lead a global team of 35 functional QAs and 2 performance engineers to drive D365 implementations across supply chain and e-commerce domains.b) Define test strategy, roadmaps, risk mitigation plans, and UAT execution strategies for cross-functional enterprise projects.c) Enhanced leadership visibility by implementing a comprehensive metrics framework, enabling CIO, VP, and Director-level decision-making.d) Built an onsite-offshore model (50 resources), reducing costs by 70%, aligning with organizational cost-reduction goals.e) Spearheaded root cause analysis (RCA) on defects, identifying common themes/gaps in requirements, code, and configurations, reducing customer tickets and internal change requests by 30%.f) Developed a defect breakdown analysis framework (penetration rate, priority, severity, etc.), providing leadership with actionable insights.g) Designed and implemented performance testing strategy using JMeter, achieving 100 API calls/second, surpassing SAP’s limit of 5 calls/second.h) Established data-driven testing frameworks, increasing automation adoption and ensuring broader test coverage.i) Improved post-production support processes, reducing the turnaround time for critical fixes and enabling better system stability.j) Created a mechanism for documenting common scenarios during SIT and E2E testing, reducing redundant documentation for UAT, training, and performance testing by 60%.k) Leveraged deep expertise in supply chain features, including Procurement to Planning, Order to Cash, and Finance, collaborating with IT, Marketing, and Operations teams for seamless execution.l) Utilized a matrix-based test design approach to ensure 100% coverage of complex requirements, significantly enhancing efficiency by reducing test case design effort by 70%.m) Provided executive-level insights and analytics dashboards, improving leadership decision-making and cross-team collaboration.

Skills

• Test Cases
• Integration Testing
• Software Development Life Cycle (Sdlc)
• Team Foundation Server (Tfs)
• Quality Assurance
• Uat Coordination
• Mobile Applications Testing
• Manual Testing
• Regression Testing
• Arm Suite From Cgi
• Sql
• Business Analysis
• Visual Studio
• Selenium
• Release Management
• Agile Testing
• Gis Maps
• Project Management
• Requirements Gathering
• Click Schedule
• Version Control Tools
• Test Planning
• Java
• Risk Mitigation
• User Acceptance Testing
• Microsoft Office
• Risk Management
• Team Management
• Jira
• Mobile Application QA
• Team Coordination
• Workforce Management
• System Testing
• Scrum Master
• Software Testing Life Cycle (Stlc)
• Oracle
• Requirements Analysis
• Deployment Planning
• Testing
• Mobile Devices