Krupa Katthula
Associate Analyst @PW | Operations Management | Category & Ops | Project Management | Reporting & Analysis | Learning Operations | Stakeholder Management | Process Improvement | Customer Success | Workforce Management
- Role
- Associate Analyst - Learning Operations at PW (PhysicsWallah)
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Krupa Katthula
With nearly 3 years of experience in Business Operations at Physics Wallah, I oversee…
Experience
Associate Analyst - Learning Operations
Sep 2023 — Present
I’m an Associate Analyst at PhysicsWallah with 2+ years of experience in Learning Operations, Category Management, and end-user services, focused on delivering seamless backend processes and smooth front-end support for an enhanced learner experience.My expertise covers Operations & Process Management, Stakeholder Engagement, Reporting & Analysis, Project Coordination, and Cross-functional Collaboration. I’ve built and maintained dashboards in Excel and Power BI to track operational and sales performance, identify trends, and generate actionable insights. These efforts supported data-driven decisions, improved conversion rates, and optimized revenue outcomes.I also contributed to reducing onboarding time and streamlining workflows, achieving an 88% efficiency rate in batch management while significantly improving learner satisfaction. Working closely with sales, academic, and category teams across India and the Gulf region, I manage student operations, coordinate with parents, and ensure effective delivery of academic and operational goals.By combining analytics, operations, and stakeholder management, I bridge the gap between business, sales, and learners to drive measurable impact and consistent growth.
Education
Jawaharlal Nehru Technological University, Kakinada
Bachelors of Technology, Computer Science
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