Krunali Jadhav
Senior Customer Service Associate | US Customer Service Process
- Role
- Senior Customer Service Associate at TP
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Krunali Jadhav
Customer-focused professional with 5+ years of experience across Customer Service, US process support, airline operations, and research analysis. Currently working as a Senior Customer Service Associate, managing high-volume inbound interactions for US-based clients while consistently meeting international communication and quality standards.
Experience
Senior Customer Service Associate
Jan 2024 — Present · Mumbai, IN
Customer Service Executive (US Process) • Manage inbound customer inquiries for US-based clients, ensuring adherence to international communication standards. • Resolve complex customer issues regarding billing, account management, and technical support with a focus on first-call resolution (FCR).
Education
Technology Centre
Diploma
Mumbai University Mumbai
Bachelor of Commerce - BCom
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