Krunal Gode

About Krunal Gode

As a Customer Success Associate at Faclon Labs, I provide value and solutions to customers through our software and hardware products. I build and maintain strong relationships with customers, ensuring their satisfaction and retention. I also coordinate with various departments to troubleshoot problems, understand customer goals and priorities, and improve product offering and experience. I graduated with a Bachelor of Business Administration degree from NMIMS, with a specialization in Marketing. I learned how to spot trends, analyze consumer behavior, and devise strategies to cater to the market. I also developed and polished my communication skills through projects and presentations. I enjoy challenges, learning, and exposure to dynamic environments where I can apply and sharpen my skills and gain experience. I have a hunger for growth and innovation, and I am always ready for weekend biking.

Experience

1. Business Development Intern

   PaySprint Private Limited

   Apr 2025 — Present · New Delhi, IN

   Conduct high-level industry research to develop effective sales solutions-Promote the company’s products or services to prospective clients-Participate in collaborative business meetings to update key stakeholders-Provide continuous, constructive feedback to the Team-Review sales contracts to ensure they meet legal and corporate guidelines-Interact with clients and respond to important inquiries about the company’s products or services.

Education

• Bharatiya Vidya Bhavan's

  C.B.S.E Nursery- 10th Standard

• BNSH Junior college

  11th and 12th Standard

• SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

  Bachelor of Business Administration - BBA

• Indian Institute of Management Sambalpur

  Master of Business Administration - MBA

  2024 — 2026