Kara Spaulding

About Kara Spaulding

Much of my professional experience has focused on the intersection of technology and people. I am currently using that knowledge within the context of municipal government. I enjoy solving problems, identifying efficiencies, and creating best practices.

Experience

1. Information Technology Business Relationship Manager

   City of Westerville

   Jan 2025 — Present · Westerville, OH, US

   Relationship Management:* Building and maintaining strong relationships with key stakeholders in various business units.* Acting as a liaison between IT and the business, fostering effective communication and collaboration.* Understanding the business\'s needs, challenges, and goals. Strategic Alignment:* Working with business leaders to understand their strategic objectives and translate them into IT requirements.* Ensuring that IT investments and projects are aligned with the business strategy.* Contributing to the development of IT strategies that support business growth and innovation.Demand Management:* Identifying and prioritizing business demands for IT services and solutions.* Working with IT teams to ensure that they can meet the business\'s needs effectively.* Managing the pipeline of IT projects and initiatives.Value Realization:* Ensuring that IT investments deliver value to the business.* Measuring and reporting on the performance of IT services and initiatives.* Identifying opportunities to improve the efficiency and effectiveness of IT operations. Communication and Collaboration:* Facilitating clear and effective communication between IT and the business.* Collaborating with IT teams to develop and deliver solutions that meet business needs.* Providing regular updates to business stakeholders on IT projects and initiatives.

Education

• Marion Technical College

  Associate's Degree, Data Processing

  1996 — 1999

• Columbus State Community College

  Certification, Data Analytics

• The Ohio State University

  Master's Degree, English Literature

  2006 — 2008

• Columbus State Community College

  Data Analytics Certification, Data Analytics

• The Ohio State University

  Bachelor's Degree, English Literature

  2000 — 2004

Skills

• Training
• Data Import/Export
• Ellucian Colleague
• Professional Communication
• Higher Education
• Employee Training
• Data Analysis
• Student Development
• Query Writing
• Event Planning
• Data Integrity
• Microsoft Office
• Microsoft Excel
• Research
• Hobsons Crm
• Staff Development
• Public Speaking
• Academic Advising
• Batch Processing
• Student Affairs
• Curriculum Design
• Data Mining
• Adult Education
• Systems Implementation
• Program Development
• Community Outreach
• Technical Writing