Mohit Kumar Saini
Product Management & Analytics | FMS Delhi | NIT Uttarakhand
- Role
- Senior Consultant - Analytics at EXL
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Mohit Kumar Saini
Data driven Product & Analytics Manager with 5+ years of experience in Product…
Experience
Senior Consultant - Analytics
May 2022 — Present · Gurugram, IN
Responsibilities - • Led cross-functional teams to develop and optimize digital product experience for USA-based energy clients• Owned the E2E product lifecycle from ideation, research, development to launch ensuring business goals• Defined product strategy & roadmap, collaborated with stakeholders to prioritize features based on impact• Conducted user research & journey mapping to identify pain-points for data-driven product improvements• Built product dashboards to track engagement & conversion metrics, enabling strategic decision making• Worked closely with UX/UI, engineering & marketing team to enhance CX by reducing friction in enrollmentAchievements - • Increased Digital Enrollment completion rate by 20% by identifying and optimizing high drop-off steps• Reduced churn by 15% mom by developing data-backed retention strategies & personalizing user engagement• Developed real-time analytics tool to monitor campaign performance, increasing marketing ROI by 10%• Saved $200K in commission outflow by designing a forecasting model to prevent non-revenue sales• Drove a 10% increase in overall conversions by leveraging product insights to refine customer engagement
Education
Faculty of Management Studies - University of Delhi
Master of Business Administration - MBA, Finance, IT
2020 — 2022
National Institute of Technology, Uttarakhand
Bachelor of Technology - BTech, Computer Science and Engineering
2015 — 2019
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