Manish Kumar

About Manish Kumar

I help brands acquire, engage, and retain their most valuable audiences through loyalty programs, rewards ecosystems, and gift card solutions that deliver measurable results.I’m with Loyalty Solutions and Research (P) Limited - a BharatPe company, where I drive new business acquisition and design channel, customer, and influencer loyalty frameworks backed by robust technology and flawless fulfilment.My journey has taken me through Sodexo, Yatra.com, Pine Labs, Zeta, and Colorgenics, where I launched platforms like PinePerks, launched gift cards, managed large-scale reward programs, and navigated the end-to-end gift card ecosystem. I understand every stage of the engagement lifecycle; from strategy and solutioning to execution and analytics.Expertise:Loyalty program design & implementationReward & redemption managementGift card ecosystem strategyNew business development & partnershipsIf you want to turn relationships into revenue and loyalty into long-term growth, let’s connect.

Experience

1. Sales and Marketing Specialist

   Zillion

   Feb 2025 — Present · Gurugram, IN

Education

• Institute of Hotel Management - Pusa (New Delhi)

  Bachelor's degree, Hotel Management

  1997 — 2000

Skills

• Product Development
• Leadership
• Resorts
• Customer Relationship Management (Crm)
• Market Research
• Marketing
• Crm
• Supply Chain Management
• Sales Management
• Vendor Management
• Sales
• Operations Management
• Management
• Team Building
• Negotiation
• Microsoft Excel
• Account Management
• Sales Operations
• Customer Retention
• Mis
• Management Information Systems (Mis)
• Key Account Management
• Long-Term Customer Relationships
• Team Management
• Competitive Analysis
• Business Development
• Digital Marketing
• Team Leadership
• Business Strategy
• Strategy
• Relationship Management
• Marketing Strategy
• Customer Satisfaction
• Technical Recruiting
• New Business Development
• Strategic Partnerships