Kritsada Wongsa
Solution Analyst at Deloitte | Human Capital | Organization Transformation
- Role
- Solution Analyst at Deloitte
- Location
- Lancaster, PA, US
- LinkedIn followers
- 500 followers
About Kritsada Wongsa
Human-centered tech professional with experience in learning development, digital…
Experience
Solution Analyst
Jul 2024 — Present · Mechanicsburg, PA, US
Designed and delivered engaging learning solutions that support large-scale system implementations across the government and public sector. Developed eLearnings, vILTs, system simulations, QRGs, and job aids for platforms like Workday (HCM & Financials) and Epic, translating complex processes into accessible, user-friendly content. Collaborated with cross-functional teams to align training with business goals, improve user adoption, and reduce post-launch support needs. Recognized for producing high-quality, on-time deliverables in fast-paced client environments.
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