Kriti Seth
Customer Success | MBA into Marketing
- Role
- Relationship Manager at ICICI Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Kriti Seth
A competent Master of Business Administration (Marketing) professional with over 5 years…
Experience
Relationship Manager
May 2024 — Present · Mumbai, IN
Connecting with customers to manage and grow assigned accounts Building long-term relationship with the customers to ensure primary banking and increase in profitability Understanding customer life cycle, risk profile and cross-selling products as per market trends Lead generation through customer referencesCoordinating with different stakeholders to ensure smooth customer experience Ensuring compliance with banking policyHelping customers reach their short term and long term investment goalsEnsuring query resolution and handling escalation within defined timeline
Education
Methodist High School
Senior Secondary Certificate
2010 — 2011
ICFAI Business School, Mumbai
Master of Business Administration - MBA
2017 — 2019
CSJM University, Kanpur
Bachelor of Commerce - BCom
2012 — 2015
Methodist High School
Higher Secondary
2011 — 2012
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