Kritika Soni
Manager
- Role
- Marketing Manager at Cubic Fruit
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Kritika Soni
A1 Call Center is a CISCO based outsourcing call center…
Experience
Marketing Manager
Aug 2009 — Present
I am marketing manager in A1 call center and a sound knowledge fo call center industry.A1 Callcenter is a CISCO based outsourcing call center service provider company as well as a full-service call center consulting group which offers call center solutions, offsite receptionist services, seminar services, call center services, back office support services, web solutions services.
Skills
- Call Center
- Order Taking Services
- Offsite Receptionist Services
- Back Office Support Services
- Call Centers
- Risk Management
- Negotiation
- Performance Management
- Strategic Planning
- Customer Service
- Account Management
- Ivr
- Business Development
- Outsourcing
- Service Delivery
- Team Management
- New Business Development
- Bpo
- Project Planning
- Training
- Cisco Technologies
- Lead Generation
- Business Process Improvement
- Start-Ups
- Budgets
- Management
- Team Building
- Sales
- Contact Centers
- Project Management
- Crm
- Banking
- Customer Satisfaction
- Change Management
- Workforce Management
- Customer Experience
- Program Management
- Sales Management
- Inbound Marketing
- Business Analysis
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