Kritika Chouksey

About Kritika Chouksey

I\'m a Project Coordinator and Talent Acquisition Operations professional with 7+…

Experience

1. Recruitment Coordinator at Randstad Supporting Google

   Randstad India

   Aug 2021 — Present · Hyderabad, IN

   Interview Coordination: Scheduled and managed interviews for global candidates across various roles, ensuring a seamless experience aligned with Google’s high standards.Framework Expertise: Applied in-depth knowledge of Randstad’s RCA framework to streamline recruitment processes and maintain operational excellence.Candidate Experience: Built strong relationships with candidates to ensure a positive experience, fostering brand loyalty and retention.Performance Metrics: Consistently met and exceeded KPIs and quality targets through proactive management and continuous improvement initiatives.Team Leadership: Supervised a team of 15+ employees, ensuring smooth operations, timely communication, and fostering a collaborative environment.Mentorship: Trained and mentored new team members on frameworks, policies, and processes to ensure consistent adherence to best practices.Process Optimization: Utilized Google Workspace tools to effectively manage administrative tasks, ensuring productivity and accuracy in daily operations.Stakeholder Engagement: Delivered regular updates to internal and external stakeholders, ensuring transparency and trust.Project Involvement: Volunteered for and successfully executed pilot projects such as Phase 2, Phase 3, and Global Chat Support to enhance organizational processes.Recognition & Awards: Received multiple \"Best Client Feedback\" awards and was honored as a \"Shining Star\" for exceptional service delivery.Proactive Support: Handled candidate inquiries through multiple channels (email, phone, chat) to ensure timely and accurate resolutions.Team Building: Actively participated in team-building activities to enhance team cohesion and engagement.

Education

• Indore Indira School of Career Studies, Rewati Range, Indore

  Master of Business Administration (M.B.A.), Sales, Distribution, and Marketing Operations, General

  2009 — 2011

• Rani Durgavati Vishwavidyalaya

  Bachelor of Commerce (BCom), Business/Commerce, General

  2006 — 2009

Skills

• Event Management
• Public Relations
• Social Media
• Strategic Communications
• Marketing Communications
• Corporate Communications
• Internal Communications
• Social Media Marketing
• Customer Service
• Public Speaking
• Microsoft Office
• Project Management
• Strategic Planning
• Social Networking
• Editing
• Marketing
• Management