Kritika Singh
System & Process Specialist || Automation, Sales & Operations Improvement, New Team Training || Focused on Project Management, Stakeholder Engagement & Customer Experience Enhancement
- Role
- Process Coordinator at Instaspaces
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Kritika Singh
Result driven operations and program management professional with experience in system…
Experience
Process Coordinator
Feb 2023 — Present · Gurugram, IN
Lead and managed cross-functional teams for system creation and integration, transitioning to fully automation based solutions.2. Supervised system development projects from initiation through implementation, delivering efficient and scalable automated systems.3. Improved customer satisfaction by approximately 30% through enhanced service delivery and consistent updates on system performance.4. Provided training to new hires, including product training and process onboarding, to enhance team performance and retention.5. Collaborated with stakeholders to optimize processes and improve project workflows, ensuring timely and successful system launches.6. Ensured smooth project execution through team coordination, resource management, and troubleshooting for automation-based systems.
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