Kritika Sharma
Transforming Conversations into Opportunities || Strategic Communication Solutions|| Cloud Telephony & CPaaS || Omnichannel Engagement || Helping Businesses Communicate Smarter
- Role
- Solutions Consultant at Acefone
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Kritika Sharma
Experienced in enabling businesses to modernize their communication through cloud telephony, CPaaS, and customer engagement solutions. Adept at aligning Acefone’s technology with real-world business use cases across sales, support, and operations.• Skilled in identifying client challenges, crafting tailored solutions, and driving measurable growth.• Passionate about helping organizations simplify complex communication challenges, improve response times, and unlock actionable insights through data-driven voice and messaging solutions.• Focused on building lasting relationships, closing strategic deals, and translating technology into real business value.
Experience
Solutions Consultant
Oct 2025 — Present · Gurugram, IN
Identifying and engaging potential clients through outbound calls, emails, and LinkedIn outreach. • Understanding customer needs and presenting relevant solutions.• Maintaining and updating CRM data for lead tracking and follow-ups.• Collaborating with the sales and marketing teams to improve outreach strategies.
Education
Jaypee University of Information Technology
Bachelor of Technology - BTech
2016 — 2020
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