Kriti Sharma
Director at American Express
- Role
- Director - Credit Risk Management at American Express
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Kriti Sharma
Risk Management Professional with 10+ years of experience across customer life cycle. Expertise in risk assessment of commercial loans and card products. Passionate about grooming talent and all things collaboration! Three time recipient of the prestigious Chairman’s Award at American Express for leading for the front and driving results!
Experience
Director - Credit Risk Management
Mar 2021 — Present · Gurugram, IN
Provide strategic and operational leadership for the US Commercial Card credit risk portfolio, with full accountability for end-to-end risk performance, underwriting strategy, acquisitions policy, and governance. Lead cross-functional initiatives to strengthen portfolio resilience, optimize credit decisions, and ensure robust policy execution across complex markets.Key Contributions- Lead a 15-member risk & analytics team delivering strong portfolio oversight and proactive risk mitigation- Trusted strategic partner to the Chief Credit Officer on risk strategy, priorities, and policy shaping- End-to-end ownership of the small business credit risk journey, from acquisition design to portfolio performance- Key Risk representative in enterprise product launches, supporting growth while protecting quality- Champion of predictive modelling and advanced analytics to enhance decision quality and forecasting- Strong governance advocate ensuring compliance with regulatory and fair lending requirements- Provide executive-level reporting and insights using advanced visualisation and AI tools- Passionate about building capability - leading career development, mentorship, and leadership readiness.
Education
Miranda House College
Bachelor’s Degree
2006 — 2009
Indira Gandhi Institute of Development Research
Master’s Degree
2009 — 2011
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