Krithi Rao
Senior Program Manager @Google
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WORK HISTORY
Senior Program Manager @Google
Sunnyvale, CA, US
Senior Program Manager, responsible for running the customer feedback and surveys program at Google Cloud. Drive the execution of a portfolio of Voice of Customer and Field programs across the full lifecycle of design, privacy approvals, leadership buy-in, enablement of 1400+ sellers and managers, survey instrument development and testing, dashboarding and reporting of insights, across global and regional cross-functional teams. Lead the development of cross-organizational feedback infrastructure, acting as a liaison between business and systems engineering teams. Provide critical BRDs and design guidance to ensure we delivered a scalable and reliable system for over 1400 sellers and managers.
EDUCATION
Anna University Chennai
Bachelor of Engineering - BE, Electronics and Communications Engineering
The University of Texas at Dallas
M.S, Computer Science (Networking and Telecommunications)
SKILLS
ABOUT KRITHI RAO
Analyst with 10+ years of experience in data and trend analysis. I have worked in multiple positions that require in-depth analyses of data and trends and the need to translate this data to viable information needed for strategic decisions and business process improvements. Current role involves analyzing G Suite data, leading the G Suite product feedback loop program to interlock with product teams and providing sales operations functions to accelerate G Suite GTM.
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