Krithika Nair
Software Development Engineer @ Amazon | Computer Science, Back-End Development
- Role
- Software Development Engineer at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Krithika Nair
I\'m a Software Development Engineer with a strong foundation in Data structures and…
Experience
Software Development Engineer
Sep 2022 — Present · Hyderabad, IN
Lead the design and re-architecture of the Order history filter specifications for Amazon Business Your Orders page, implemented bug-free solution and lead worldwide deployment(across US, EU, and JP regions).• Designed and developed end-to-end search experience, representing 10% of the total Amazon Business functionality, as part of the Gurupa to Horizonte migration for worldwide deployment (in regions of the US, EU and JP).• Designed a new All Orders filter on the Amazon Business Your Orders page to improve customer experience, leading to a 10% decrease in customer query tickets and 23% reduction in customer service contacts.• Successfully designed and delivered a bug-free Amazon Business B2B customer authorization system through effective cross-team collaboration, rolled out for all Amazon Business customers (40% of the total customer base) during the Gurupa to Horizonte migration.• Engineered a scalable 1-Box Traffic Routing Pipeline to facilitate controlled rollout and early issue detection: minimizing blast radius and improving operational efficiency.• Conducted Chaos and Stress testing to validate the resilience of the service against real-world scenarios, including architectural, dependency, and hardware failures during peak readiness periods.
Education
CMR College of Engineering & Technology
Bachelor of Technology - BTech, Computer Science
2017 — 2021
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