Krithika Manikavasagam
Pmo and Product Lead Rpa Automation Factory @Apple
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WORK HISTORY
Pmo and Product Lead Rpa Automation Factory @Apple
Sunnyvale, CA, US
As the PMO and Product Lead for the enterprise RPA Automation Factory, I drive the end-to-end strategy,governance, and delivery of automation initiatives across multiple business functions including Operations,Finance, and Supply Chain. I work cross-functionally with technical and business teams to streamlinehigh-effort, repetitive processes through automation solutions using UiPath and Automation Anywhere.Key Responsibilities:Strategic Planning & Execution: Define the automation factory roadmap, prioritize high-impact usecases, and align with enterprise objectives to maximize ROI.Program & Portfolio Management: Lead intake, scoping, and execution of automation projects acrossmultiple business lines, balancing speed, quality, and stakeholder expectations.Solution Design & Documentation: Collaborate with architects, developers, and business SMEs todocument current-state processes and design scalable automation solutions using RPA tools.Environment & Access Coordination: Manage provisioning of development, UAT, and productionenvironments; coordinate system accounts, ACLs, and licensing with security, infra, and platform teams.Metrics & Continuous Improvement: Establish KPIs to track impact (e.g, manual effort reduction, errorrate, throughput) and identify opportunities for further process optimization.Key Deliverables:Automated multiple high-touch workflows involving data entry, reconciliation, and validation across diversetools such as SAP, web portals, spreadsheets, Endor (GenAI), Rover internal messaging platforms, andreporting dashboards.Designed and deployed unattended bots that interface with legacy systems, web applications, and SAPtransactions to perform complex, rules-based tasks with minimal human intervention.Reduced manual effort across departments by implementing scalable automation solutions, freeing up the team capacity for strategic initiatives.
EDUCATION
Anna University Chennai
BE, Electronics and communication
KLN College of Eng
DCT (Diploma, Computer Technology
SKILLS
ABOUT KRITHIKA MANIKAVASAGAM
At the helm of Walmart\'s Micro Fulfillment Center advancement, my leadership has steered the launch of 20 MFCs, playing a pivotal role in refining supply chain processes and enhancing customer experiences. Our team\'s innovative approach resolved invoice discrepancies by 99.9% and propelled a 40% surge in MFC throughput.The journey with SEPHORA reinforced my acumen in digital product management, where we cultivated a robust digital storefront that supports 3 million active users. Focused on strategic initiatives, my team and I championed new service introductions like BOPIS and Same Day Delivery, significantly contributing to a $500 million revenue stream through web and mobile platforms.With over decades of experience, specializing in digitaltransformation and user engagement in leading retail environments. Leveraged expertise in AI, real-time analytics, and a suite of analytical tools including SQL, Power BI, Data Lake, and AdobeAnalytics to drive significant improvements in market share and operational efficiency. Proven track record in developing strategic product roadmaps, leading high-performing teams, and implementing innovative, sustainable technology solutions.
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